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FAQs

Our honest answers to all your queries.
 
1. What Is Vacuum-Cooking you ask:
Disclaimer: Vacuum-cooking is NOT deep frying.
Vacuum cooking is carried out at a very low pressure and temperature (70 degrees only). The low temperature minimises the change of the properties of the freshly sourced vegetables - preserving their nutrients, fibre, flavour and colour. The end result is getting snacks that are tasty, healthy, crunchy and very low on fat. 
 
2. Just some of the many reasons why you should try our products:
As our name suggests, we as a brand and as a product stand for honesty that you could taste. Honesty, because we are transparent and truthful in using only real vegetables as ingredients and not just another version of potato or batter-covered snacks being passed off as vegetable chips or healthy snacks.
- TBH Crunchies Vs Digestive Biscuits: 
Digestive biscuits are considered to be high on fibre content has 8 gms dietary fibre in the entire pack. TBH Crunchies have close to 20 gms Fibre in just one pack.
- TBH Crunchies Vs Protein Bars: 
Protein Bars have 20 gm protein which is the same as what one pack of chickpea contains.
 
3. More reasons for you to enjoy our crunchies without a worry:
- Made with 100% real vegetables
- 50% less oil than regular chips
- Retains the natural colour, nutrients & fibre content of the raw vegetables
- Gluten-free and Vegan friendly
- No MSG added, no artificial flavours, colours or preservatives 
 
4. How can I find more information about the product?
If something catches your eye, just click on the product and get all the necessary information in one go. In case you have further queries, do not hesitate to get in touch with our team, which is at your service, throughout the year. Honestly, our round-the-clock delivery will literally amaze you.
 
5. How should I store TBH products?
Store in a cool and dry place. TBH crunchies have a shelf life of 6 months but once opened, they need to be stored in an air-tight container, consumable in 1-2 days.
 
6. Can your products be consumed by kids?
Our snacks can be consumed by kids, in fact we have 2 year olds munching on our products too. TBH crunchies is a great way of making your kids eat the required veggies in a fun and a tasty way.
 
7. Can diabetes ridden people enjoy TBH Crunchies?
Every dietary program is different for different people. We recommend checking with your physician or registered dietician before consuming our snacks.
 
 8. What products can be consumed by Jains?
We cook and serve the Chickpeas, Tomato and Okra variants for our Jain munchers. 
 

SHIPPING DETAILS

We take special care to dispatch your order in good quality packaging for it to reach you in time.
 
1. Do you have a minimum order value?
Minimum order value is INR 299.
 
2. What are your delivery/shipping charges?
Delivery is free for orders above Rs. 299.
 
3. Do you have COD?
Yes, we do have COD available at a nominal fee of INR 100.
 
4. Do you ship internationally?
We currently do not ship internationally and only ship PAN India.
 
5. What is the estimated delivery time?
We ship throughout the week, except on Sundays & Public holidays only through reputed logistics partners. Orders are dispatched within 24 hours of receipt. Orders placed from Delhi NCR are delivered within 2 working days after dispatch and others orders will take 5-6 Days (these delays are due to lockdown restrictions).
 
6. Are there any hidden costs?
Honest to goodness, the price you see on the product page is exactly what you would have to pay. There are no hidden charges when you make a purchase on www.tobehonest.in.
 
7. How do I track my order?
Simply log into your personal account on www.tobehonest.in and you can easily track your order and shipment details. You will be notified at every step, starting from placing the order to the day it arrives at your doorstep. One click and it’s done.
 

REFUND/RETURN DETAILS

1. When can I contact TBH?
Our support hours are Monday through Saturday, 10:00am to 6:00pm IST. 
 
2. How do I contact TBH?
- Email: care@tobehonest.in
- Contact: +918882300200
 
3. Can I cancel my order?
After placing the order, the customer can cancel the order within 24 hours if he/she wishes to, by e-mailing us or calling us on the details provided above.
In case a payment has already been made, the refund amount will be processed via the same payment gateway which was used to make the payment within 5 working days. Only defective and damaged products will be replaced within 2 working days from the day of delivery. Packs once opened cannot be returned. 
Please Note: All returns are at the sole discretion of To Be Healthy Foods Pvt Ltd and upon the verification and confirmation done by its employees and management. 
Bulk Order query: Digging into honesty is surprisingly just a click away. Drop in a message by filling in the form.
 
Thank You.